Reference

Privacy Policy for Your shope168 Account

Your account, wallet and device details are handled through a clear Privacy Policy before you explore Baccarat, Sweet Bonanza 1000 or Counter-Strike 2 markets.

DANA wallet dataOVO payment checksGoPay account recordsQRIS transaction context
shope168 Privacy Policy for Your shope168 Account
CONTACT ROUTES

How You Reach Privacy Support

Privacy questions need a direct path, especially when wallet records or account access are involved.

Live chat Use live chat from the lobby footer between 10:00 and 22:00 WIB. Tell us the account email and whether your question involves DANA, OVO, GoPay, QRIS, cookies, or a device you no longer use.
Email request Send privacy requests to the address listed on the account page. Include your username, registered phone number, and the change you want, such as correcting a name spelling or asking how long wallet records remain.
Account form Open the profile area, choose account help, and select the privacy topic. The form attaches your logged-in session, so we can confirm the request without asking you to repeat private payment details.
DATA HANDLING

How We Protect Account Privacy

Your privacy controls sit close to the actions that create data. Login records, wallet entries, cookie choices, and support transcripts are treated as separate records, so a payment question does not require…

Account details

We collect the name, phone, email, username and password data needed to open and maintain your account. If a detail is wrong, you can request correction through chat or the account form.

Wallet records

DANA, OVO, GoPay, QRIS and bank transfer actions create transaction references, status logs and timing records. We keep these to reconcile deposits, verify withdrawals, and answer disputes tied to your wallet activity.

Device checks

We read basic device and browser signals to recognize risky login changes, repeated failed passwords, or sessions from unfamiliar locations. This helps us protect your account without asking for extra checks every visit.

Cookie choices

Cookies help keep you signed in, remember language preferences, and measure whether pages load correctly. You can clear cookies in your browser, but you may need to log in again afterward.

Retention rules

We keep account and payment records only as long as needed for wallet reconciliation, security checks, legal requests, and support history. When a record is no longer needed, we remove or separate it.

Change requests

You can ask to see, correct, or limit certain personal details where local law permits. We verify the request against your registered contact details before we adjust account or wallet records.

Questions About Your Privacy Rights

These answers cover the privacy questions we receive most often around account setup, wallet activity, device access, cookies, and contact choices. If your question involves a live account, contact us from the registered email or logged-in form so we can verify you first.

We collect the details needed to create and protect your account, including name, phone, email, username, password data, device signals, and wallet references when you use DANA, OVO, GoPay, QRIS or bank transfer.

Wallet records help us match deposits, check withdrawal requests, answer payment questions, and trace failed transactions. We keep transaction references and timing logs only for account operation, support, security, and legal handling.

Yes. Contact us through live chat, email, or the logged-in account form with the detail you want corrected. We verify the request against your registered contact data before changing account or wallet records.

Cookies may remember your session, language choice, and page performance data. We use them to keep account access consistent, not to sell your personal details. Clearing cookies may require a new login.

A new device can trigger extra checks because device changes may affect account safety. We compare basic signals such as browser type, session timing, and login pattern before allowing sensitive wallet or profile actions.

Live chat is available from 10:00 to 22:00 WIB, and email remains available for written requests. Use the registered email or logged-in form when your question involves wallet records or account changes.

You can ask us to remove or limit certain account details where local law permits. Some records may remain for payment reconciliation, security checks, unresolved support matters, or legal handling tied to wallet activity.