Reference

shope168 Terms for Indonesia Accounts

Our Terms & Conditions explain how your account, wallet, live tables, slots and sportsbook access work before you join.

Account rulesDANA checksOVO wallet flowGoPay and QRIS
shope168 shope168 Terms for Indonesia Accounts
CONTACT TERMS

Support Paths for Account Questions

Terms questions need a clear route, not a long wait. We keep policy contact paths close to your account area so you can ask about wallet checks, login access, settlement wording or…

Live chat Use live chat from the account menu for quick Terms & Conditions questions. Our team is available daily from 09:00 to 01:00 Indonesia time and may ask for your username before checking wallet or access rules.
Account inbox Send account-specific requests through the inbox after login. This route fits changes to phone number, email or payment records because we can match the request to your existing account history.
Wallet help Use wallet help when a term affects DANA, OVO, GoPay, QRIS or bank transfer activity. We check the transaction reference, account name and timing before explaining the rule that applies.
SECURE TERMS

How We Apply Account Rules

Clear terms only matter if we apply them the same way at the account level. We record login events, wallet actions and support messages so account requests can be checked against the…

Account data

We use your account name, registered contact details and login records to apply these terms. If a detail is wrong, contact support from the account inbox so we can check the change request.

Wallet records

Deposits and withdrawals through DANA, OVO, GoPay, QRIS or bank transfer are matched to transaction references. These records help us apply wallet terms when a payment is delayed or needs confirmation.

Device checks

Your phone browser, tablet or laptop may be recognised with cookies and session data. If you switch devices, we may ask for extra login confirmation before account changes are accepted.

Game settlement

Results for Baccarat, Aviator, Fishing God and sportsbook markets are settled under the game record shown in your account. If you question a result, support checks the round ID first.

Retention period

We keep account, wallet and support records for operational needs, dispute checks and legal requests where local law permits. Older records may be archived instead of displayed in your account screen.

Change requests

Ask for corrections through live chat or the account inbox. We verify the request against your registered phone number, recent login activity and payment rail before changing sensitive account details.

Common Terms Questions Before Joining

These answers focus on how our Terms & Conditions affect your account before and after registration. Use them to understand what you accept, how wallet checks work, what data is used, and which contact path to choose when a term needs clarification. If your situation is account-specific, log in first so support can check the right record.

You accept the Terms & Conditions covering account accuracy, wallet use, login security, game settlement and support checks. Read them before you deposit through DANA, OVO, GoPay, QRIS or bank transfer.

Yes. We may update wording for account, wallet or support processes. When terms change, the current version appears on this page, and your next account activity is treated as acceptance.

Support asks for confirmation when a request touches sensitive details, payment records or access. We may check your username, registered phone number, recent login activity and the payment rail used.

Withdrawal terms cover account-name matching, transaction references and checks for DANA, OVO, GoPay, QRIS or bank transfer. If details do not match, processing may pause until support confirms the request.

A new phone, tablet or laptop may trigger extra account checks. Cookies and session records help recognise your device, but sensitive wallet or contact changes can still require confirmation.

Yes. Contact us through the account inbox or live chat and explain what needs correction. We verify the request against your registered phone number and recent account activity before making changes.

Yes. Access depends on local law. If you have a location or eligibility question, contact support before using the lobby, wallet or any game category linked to your account.